5.6 SOCIAL NETWORKS AND ONLINE REVIEWS
We may process your personal data collected through social networking platforms (including Facebook, Instagram, LinkedIn) or online reviews (including on TripAdvisor) in connection with the SEMARAH HOTEL MANAGEMENT hotel network in order to:
– Answer your questions or complaints
– Monitor our online reputation
– Improve our services
Categories of data processed:
Any personal information that you choose to share with us or that is published on social networks, or other online reviews of our services.
Directly from you through public social networking sites, online booking channels or other (feedback) websites.
Reason for data processing:
Legitimate interests of SEMARAH HOTEL MANAGEMENT so that the company could understand the needs and wishes of its guests.
Recipients of the data:
– Other structural units of SEMARAH HOTEL MANAGEMENT involved
– Providers of IT services